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Upgrads

Vom ersten Lead bis zum unterschriebenen Vertrag – auf einem Board.

Upgrads CRM bündelt Pipeline, Kontakte, Aufgaben und Team-Chat in einem Arbeitsbereich. So sieht jeder im Team, was als Nächstes zählt.

  • Die Pipeline im BlickDeals per Drag-and-drop durch die Phasen ziehen – mit Wert, Dringlichkeit und Forecast je Phase.
  • Kontakte mit KontextNotizen, Anrufe, E-Mails und WhatsApp: die ganze Historie eines Kontakts an einem Ort, nach Deal filterbar.
  • Ein Team, jede ZeitzoneAufgaben, Kalender und Chat im selben Arbeitsbereich. Jeder Termin erscheint in der Ortszeit des Betrachters.

Anmelden

Mit dem UPGRADS-Konto über die Kommandozentrale.

Über die Kommandozentrale anmelden
Die Anmeldung über die Kommandozentrale ist auf diesem Server noch nicht eingerichtet.

Nur wenn die Kommandozentrale nicht erreichbar ist.

Upgrads
Workspace
Deals Contacts Suppliers Tasks
Tools
Team Chat0 Activities Calendar Listings Board Analytics Onboarding Integrations
Settings
Notifications

Deals

Contacts

Team Chat

Activities

Calendar

Listings

Analytics

Trends

Configure Metrics

Visible Metric Cards

Toggle which cards appear in the overview row.

Deal Value Field

Which field holds the deal price? Only numeric/currency fields appear here.

Won Stages
Lost Stages

Settings

Workspace

Name this workspace and what it calls suppliers and listings.

Workspace name

Shown in the sidebar and to everyone you invite.

Name for suppliers

What the second contact list is called in the sidebar, for example Suppliers or Partners.

Name for listings

What the things you list are called throughout the app, for example Properties or Products.

My preferences

These settings apply only to you, not to the whole workspace.

Language

The language of menus, labels and hints.

Appearance

Light or dark theme for this browser.

Time zone

Used by the clock in the sidebar. Defaults to Berlin.

Notifications

Choose which activity sends you a notification.

Contacts

Custom fields, table columns and the WhatsApp template.

Custom fields

Extra properties on every contact.

    Table columns

    Drag to reorder. Name is always first.

    Name

      WhatsApp message template

      Written when you tap the WhatsApp button on a contact.

      Available variables: {{name}} {{company}}

      Deals

      Pipelines and their stages, deal fields and list columns.

      Pipelines

      Each pipeline has its own stages. Deals belong to one pipeline.

      Deal fields

      Extra properties on every deal.

        Deal list columns

        Columns of the deal list view. Drag to reorder. Title is always first.

        Title

          Listings

          Fields and table columns.

          Fields

          Extra properties on every item in this list.

            Table columns

            Drag to reorder. Name is always first.

            Name

              Tasks

              Statuses and custom fields for tasks.

              Task statuses

              Drag to reorder. Statuses are the columns of the task board.

                Custom fields

                Extra properties on every task.

                  Team

                  Mitglieder dieses Arbeitsbereichs. Neue Kolleginnen und Kollegen erscheinen hier nach ihrer ersten Anmeldung über die Kommandozentrale.

                  Members

                  Everyone who has joined this workspace.

                    Notfallzugang

                    Falls die Kommandozentrale ausfällt, meldet sich die Geschäftsführung direkt hier mit E-Mail und diesem Passwort an. Mindestens 12 Zeichen; gehört in den Passwort-Tresor, nicht auf Papier.

                    Integrations

                    The Miro board embedded on the Board page.

                    Miro board

                    Paste the embed link from Miro (Share, then Embed). Leave empty to hide the Board page.

                    Onboarding

                    The Upgrads Engine integration is switched off. Deals are listed, but nothing is sent until it is activated on the Integrations page.

                    Deal Customer Stage Engine status Since Webhook Drive Action

                    Integrations

                    Connect the tools that send you leads, and the Upgrads Engine that handles signed contracts.

                    Lead webhook

                    Other tools push new leads into this workspace through this URL.

                    Webhook connection

                    Send leads from Zapier, Make.com, Facebook or any other tool to this URL. Each lead becomes a contact, and optionally a deal.

                    Your webhook URL

                    Paste this URL into the tool that sends the leads.

                    Field mapping

                    Which key in the incoming JSON fills which contact field. Use dots for nested keys, for example data.email.

                    Auto-create a deal

                    Start a deal in your pipeline for every lead that arrives.

                    Default assignee

                    Who new contacts from this webhook are assigned to.

                    Connect a platform

                    Setup steps and a sample payload for the tool you send leads from.

                    Setup guides

                    Pick the tool you send leads from to see the setup steps and a sample payload.

                    Select a platform on the left to see its setup guide.

                    Recent leads

                    What this webhook received and what was captured from each lead.

                    Received leads

                    The last 50 leads this webhook received and what was captured from each.

                    No leads received yet. Send a test from your platform and it will show up here.

                    Upgrads Engine

                    The Engine is told the moment a contract is signed.

                    Engine connection

                    When a deal moves into one of the trigger stages, a signed vertrag.unterschrieben event is sent to the Engine URL.

                    Only owners and admins can change these settings.

                    Engine URL

                    Where the event is sent. Must start with https://.

                    Trigger stages

                    Moving a deal into any of these stages sends the event. Preselected from your Won stages in Analytics.

                    Webhook secret

                    Share this with the Engine team. Every request is signed with it (X-Upgrads-Signature).

                    API keys

                    The Engine reads and writes customer data through /api/kunden with one of these keys (Authorization: Bearer). A key is shown once, when it is created.

                    Download the API description (OpenAPI 3.1) for the Engine team

                    New key

                    Name it after the system that will use it, for example "Engine production".

                    Your new key

                    Copy it now and give it to the Engine team. It will not be shown again.

                    Issued keys

                    No keys yet.

                    Deliveries

                    Every event sent to the Engine, with its outcome.

                    Sent events

                    Attempts and the last response from the Engine for each event.

                    No events sent yet.

                    Confirm Delete

                    To confirm, type the number of contacts you want to delete:

                    Add Contact

                    Log Activity

                    Leave the time empty for an all-day entry. A date puts it on the calendar.

                    Add Field

                    Add

                    Add Field

                    Each field becomes a column in the list and a property on every item.

                    Add Status

                    Add Task Field

                    New Project

                    New List

                    New Pipeline

                    Add Deal Field

                    Import Contacts from CSV

                    Drag & drop a CSV here, or browse

                    First row must be column headers

                    CSV column & sample Maps to CRM field

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